This Privacy Policy explains how Prestige Resin Co (“we”, “us”, or “our”) collects, uses, stores and protects your personal information. We are committed to safeguarding your privacy and complying with all applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following information when you contact us, visit our website, or use our services:

• • Name, address and contact details
• • Email address and phone number
• • Property details for quotes or surveys
• • Payment information (where applicable)
• • Website usage data through analytics and cookies
• • Any information submitted via contact forms or finance enquiries

2. How We Use Your Information

We process your information for the following purposes:

• • Providing quotes and responding to enquiries
• • Arranging site visits and installations
• • Managing bookings and customer accounts
• • Processing payments securely
• • Handling finance applications (via FCA-authorised partners)
• • Improving website performance and customer experience
• • Sending updates or promotional materials (only with consent)

3. Legal Basis for Processing

We process your personal data under one or more of the following legal grounds:

• • Contractual necessity – to provide quotes, services or installations
• • Legitimate interests – business operations, improving services, communications
• • Consent – marketing communications or finance enquiries
• • Legal obligations – tax, accounting or regulatory requirements

4. Sharing Your Information

We never sell your personal data. However, we may share it with trusted third parties where necessary:

• • Finance providers such as Vendigo or Ideal4Finance (with your consent)
• • Payment processors
• • Couriers or suppliers delivering materials
• • Professional advisors (legal, accounting, etc.)
• • Website hosting and analytics providers

5. How We Store and Protect Your Data

We use secure systems and encryption where necessary to protect your personal information. Data is stored securely within the UK or approved GDPR-compliant regions. Access is restricted to authorised personnel only.

6. Cookies and Website Tracking

We use cookies and analytics tools to improve website performance. You can control cookie preferences through your browser settings.

7. Your Rights Under UK GDPR

You have the right to:

• • Access your personal data
• • Correct inaccurate information
• • Request data deletion
• • Restrict or object to processing
• • Withdraw consent at any time
• • Request data portability

8. Retention Period

We keep your personal data only for as long as necessary to fulfil our services, meet legal requirements or manage customer warranties.

9. Contact Us

For any questions about this Privacy Policy or to request access to your data, please contact:

Email: info@prestige-resin.co.uk
Phone: 07364 153095
Address: Prestige Resin Co, Mirfield, West Yorkshire

10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date.